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student:vpn:start [2020/01/15 09:56] – Added the section on Chrome OS bernstdhstudent:vpn:start [2023/10/31 12:51] – morrispj
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 ====== For Windows and Mac ====== ====== For Windows and Mac ======
  
-Please go here for the download and instructions on the Pulse Secure client https://www.jmu.edu/computing/internet-and-network/pulse-secure.shtml+Please go here for the download and instructions on the VPN client https://www.jmu.edu/computing/internet-and-network/vpn-client.shtml
  
 ====== For Linux ====== ====== For Linux ======
 +  * Please note that the below directions do not work as of 11/29/2022 due to an upgrade of the VPN server that requires an updated version of openconnect, which is not available in the standard Ubuntu 22.04 repositories. See bug report here: https://gitlab.com/openconnect/openconnect/-/issues/472
 +  * A workaround would be to compile the source code from git to use a more current release. This page will be updated as more information is known.
  
-These instructions assume an Ubuntu/Linux Mint installation. Much of it should apply to any Linux, however.+These instructions assume an Ubuntu/Linux Mint installation. Much of it should apply to any Linux, however. You must run openconnect version 9.02 or later. Older versions included in many distributions including Ubuntu 22.04 will fail with an error message:
  
-It also assumes you are enrolled in Duo. Make sure you're enrolled in Duo because the VPN requires it.+    Creating SSL connection failed 
 +    Unknown error; exiting. 
 + 
 +A working version is available for many distributions at https://software.opensuse.org/download.html?project=home%3Abluca%3Aopenconnect%3Arelease&;package=openconnect . Follow the "Add repository and install manually" instructions to ensure you receive future updates. Once installed, you can connect to the VPN by:
  
   * Open a terminal.   * Open a terminal.
-  * Install openconnect: <code>sudo apt-get install openconnect</code> +  * Connect to the vpn: <code>sudo openconnect --protocol=pulse vpn.jmu.edu</code>
-  * Connect to the vpn: <code>sudo openconnect --juniper vpn.jmu.edu</code>+
   * You'll be asked for a Username, your e-ID goes there.   * You'll be asked for a Username, your e-ID goes there.
   * You'll be asked for a Password, the same password you use for Canvas/MyMadison goes there.   * You'll be asked for a Password, the same password you use for Canvas/MyMadison goes there.
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 ====== For Chrome OS ====== ====== For Chrome OS ======
  
-You can download the VPN client for Chrome OS (i.e., Chromebooks **not** the Chrome browser) from the chrome web store at https://chrome.google.com/webstore/detail/pulse-secure/eiddfaedmgnpnnojolcknhpjbmmpplgd+You can launch the VPN client for Chrome OS (i.e., Chromebooks **not** the Chrome browser) from the chrome web store at https://chrome.google.com/webstore/detail/pulse-secure/eiddfaedmgnpnnojolcknhpjbmmpplgd 
 + 
 +After loading the app, you can create a connection as follows: 
 + 
 +  - Click on the system tray. 
 +  - Click on the VPN icon. 
 +  - Enter  %%JMU SSLVPN%% for the "Name", enter %%https://sslvpn.jmu.edu%% for the "URL", enter your "Username", and click on <key>Save</key>.
  
-After loading the app, you can connect to the VPN by clicking on the system tray. After clicking on the VPN entry, enter %%JMU SSLVPN%% for the "Name" and %%https://sslvpn.jmu.edu%% for the "URL", enter your "Username", and click on <key>Save</key>.+After you've created a connection, you can connect to the VPN as follows:
  
 +  - Click on the system tray.
 +  - Click on the VPN icon.
 +  - Click on  %%JMU SSLVPN%%.
 +  - Enter your username and password.
 +  - Proceed as described above.