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| cise:pub:cs_mac_management [2024/01/23 10:32] – Update image urls morrispj | cise:pub:cs_mac_management [2024/02/27 09:18] (current) – Corrected Jamf invitation URL rothgecw |
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| While many of our Macs come enrolled in JAMF from the vendor, we are finding that many are not, and we simply don't know what we are currently missing. If you do not have the "JMU Self Service" App on your system (a purple computer icon with the JMU logo), we ask if you could please enroll your system: | While many of our Macs come enrolled in JAMF from the vendor, we are finding that many are not, and we simply don't know what we are currently missing. If you do not have the "JMU Self Service" App on your system (a purple computer icon with the JMU logo), we ask if you could please enroll your system: |
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| - visit https://it-jss.jmu.edu:8443/enroll/?invitation=4231822195070052977796078674462832053 to download the management profile | - visit https://it-jss.jmu.edu:8443/enroll/?invitation=104234302386851384255413330477527103933 to download the management profile |
| - open the management profile you downloaded, then install it using the Profiles page of the Settings App {{cise:pub:mac-install-profile.png}} | - open the management profile you downloaded, then install it using the Profiles page of the Settings App {{cise:pub:mac-install-profile.png}} |
| - after restarting, there should be additional profiles loaded which you can review, and the JMU Self Service App will be added to the Applications folder and Dock (it can be unpinned) {{cise:pub:mac-profiles.png}}\\ | - after restarting, there should be additional profiles loaded which you can review, and the JMU Self Service App will be added to the Applications folder and Dock (it can be unpinned) {{cise:pub:mac-profiles.png}}\\ |
| ====Key Access==== | ====Key Access==== |
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| Finally, if you are willing, we ask if you could install the Key Access client from the JMU Self Service App. Key Access is part of Sassafras AllSight - a product we (Cise IT) have started using this past year to consolidate information from both Microsoft and JAMF. It gives us a bigger picture of our college's overall computing resources and provides easy auditing and reporting of this information. AllSight gives us further insights that JAMF does not, including warranty information, reporting on which systems can be upgraded to the latest version of the OS and which cannot, which systems have not rebooted in 60+ days and are likely missing patches, if a system has been offline for over a year and may have been retired, etc. AllSight has made the biggest improvement in how we are able to identify and address issues and provide validation to Central IT. {{cise:pub:mac-key-access.png}} | Finally, we ask that you install the Key Access client from the JMU Self Service App. Key Access is part of Sassafras KeyServer - a product we (Cise IT) have started using this past year to consolidate information from both Microsoft and JAMF. It gives us a bigger picture of our college's overall computing resources and provides easy auditing and reporting of this information. KeyServer gives us further insights that JAMF does not, including warranty information, reporting on which systems can be upgraded to the latest version of the OS and which cannot, which systems have not rebooted in 60+ days and are likely missing patches, if a system has been offline for over a year and may have been retired, etc. KeyServer has made the biggest improvement in how we are able to identify and address issues quickly, and provide validation to Central IT. {{cise:pub:mac-key-access.png}} |
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| ====Timeline==== | ====Timeline==== |
